Bus Simulator Kerala – Privacy Policy

Effective and last updated: 4 October 2026 · Applies to Bus Simulator Kerala for Android and iOS

1. Who we are

Bus Simulator Kerala ("the game") is made and published by AJAS M M, trading as Paakkaan Studio ("we", "us", "our"). We operate the game and are the controller of the personal information described here.

AJAS M M is also our Grievance Officer for the purposes of Indian law, reachable at the same address and email.

2. Who the game is for

Bus Simulator Kerala is for players aged 13 or over. If you are under the age of majority where you live, a parent or guardian should read this policy with you. See section 14 for children.

3. Playing as a guest

In guest mode your progress, in-game currency, purchases you have made, settings and downloaded content are saved on your device. Deleting the game or clearing its data removes them, and we cannot restore them. Guest players still receive a Game ID (section 5), and the services in sections 6 to 8 work the same way for guests and signed-in players.

4. Signing in

You can sign in to save and load your progress:

• Android: with Google Play Games Services;
• iOS: with Unity Player Login (Unity Technologies).

When you sign in, we receive a player ID from that service, which we use to save and load your game data. We do not receive your email address or password. Google and Unity handle your sign-in under their own privacy policies (section 10).

5. Information our own server collects

The first time the game starts, it creates a random Globally Unique Identifier (GUID), which we call your Game ID. It is not your name, your email or your advertising ID. The game sends the following to our own server, linked to that Game ID:

Like any web server, ours also receives your IP address with each request, which we use only to deliver the response and protect the server against abuse. We do not collect your precise location.

Your Game ID is how we know who you are. We do not ask for your name or email, so if you want a copy of your data, want it deleted, or need help with a purchase, please send us your Game ID (shown in the game's settings) together with your request (section 15).

6. Firebase: analytics, crash reports and remote settings

We use these Google Firebase services:

• Google Analytics for Firebase records how the game is used, for example sessions, levels and screens, purchases and ad views, with an app instance ID, device and app information, and approximate location derived from your IP address. We use it to understand and improve the game.
• Firebase Crashlytics sends a crash report when the game crashes or hits a serious error: the device model, operating system, game version, the state of the game at the time and a crash identifier. We use it only to fix problems.
• Firebase Remote Config lets us change game settings and turn features on or off without an update. It uses an app instance ID to deliver the right settings to your device.

In the EEA, the UK and Switzerland, analytics follows the choices you make in the consent form (section 8).

7. Advertising

Bus Simulator Kerala is supported by advertising. It shows banner and interstitial (full-screen) ads, unless you have an active No Ads subscription, and rewarded ads, which you choose to watch for in-game rewards.

Ads are delivered by LevelPlay, an ad mediation service by Unity Technologies (formerly ironSource), which picks an ad from these ad networks:

• Google AdMob (Google);
• Unity Ads (Unity Technologies);
• ironSource Ads (Unity Technologies);
• Meta Audience Network (Meta Platforms).

To request, show, measure and protect ads against fraud, LevelPlay and these networks receive:

• your device's advertising ID (the Android Advertising ID, or Apple's IDFA if you allow tracking on iOS);
• your IP address and the approximate location derived from it;
• device and app information: device model, operating system, language, screen size, network type, game version;
• ad interactions: which ads were shown, watched, skipped or tapped.

Where you have consented (section 8), or where the law does not require consent, ad networks may use this information to show ads based on your interests, and may combine it with information they collect in other apps and websites, under their own privacy policies. Without that consent, ads are not personalised.

Your controls:

• Android: Settings ▸ Google ▸ Ads (or Settings ▸ Privacy ▸ Ads) to reset or delete your advertising ID.
• iOS: the game asks for permission to track. You can change it at any time in Settings ▸ Privacy & Security ▸ Tracking.
• In the EEA, the UK and Switzerland, change your consent as described in section 8.

8. Consent (EEA, UK and Switzerland)

If you are in the European Economic Area, the United Kingdom or Switzerland, the game asks for your choices before personalised ads are shown, using Google's User Messaging Platform, a consent form certified under the IAB Europe Transparency and Consent Framework. Your choices are saved on your device and passed to LevelPlay, the ad networks and Firebase. To decide whether the form is needed and to store your choices, Google receives your IP address and device information, under the Google Privacy Policy.

You can change or withdraw your consent at any time from the privacy option in the game's settings. Withdrawing consent does not affect processing that took place before.

9. Purchases and the No Ads subscription

The game offers in-game currency and an auto-renewing No Ads subscription. All payments are processed by Google Play or the Apple App Store, which hold your payment details under their own privacy policies. We never collect or store card numbers or billing details.

After a purchase, the store returns an order ID and a purchase token. The game sends them to our own server, with your Game ID, so we can check with the store that the purchase is genuine and that your subscription is still active (section 5).

10. Services we use

Each provider below handles information under its own terms and privacy policy. We do not sell your personal information for money. Sharing information with ad networks for personalised advertising is described in section 7 and depends on your choices.

11. Where the information is stored

Information may be processed and stored outside your country, including in India, the United States and the European Union. Where information is transferred out of the EU, the UK or another region with transfer rules, our providers use the legal safeguards those rules require, such as the European Commission's Standard Contractual Clauses or the EU-US Data Privacy Framework. Information sent to our server and our providers travels over encrypted connections (HTTPS).

12. How long we keep it

• Information on our own server (Game ID, device information, usage events, purchase and subscription IDs): 12 months after your Game ID was last seen, then deleted. Purchase records may be kept longer only where tax, accounting or consumer law requires.
• Analytics data: kept by Google Analytics for 14 months, then deleted.
• Crash reports: kept by Crashlytics for 90 days.
• Saved progress with Google Play Games or Unity Player Login: until you delete it or your account with that service.
• Advertising data: kept by LevelPlay and the ad networks under their own retention rules.
• Data only on your device: until you delete the game or its data.

13. How we protect it

Information is sent over encrypted connections. Access to our server and to our Firebase and ad dashboards is limited to the developer. Purchases are checked with the store before a subscription is treated as active. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information from misuse, loss and unauthorised access.

14. Children

The game is not intended for children under 13, and we do not knowingly collect personal information from them. If you are a parent or guardian and believe your child under 13 has used the game, email us (with the Game ID if you can find it) and we will delete the related information.

15. Your rights, and the laws we follow

Depending on where you live, you have some or all of these rights: to access your information, correct it, delete it, receive a copy in a portable format, object to or restrict its use, and withdraw consent at any time. To use them, email us your request together with your Game ID, so we can find your data. Without it we cannot tell which data is yours, because we do not collect your name or email. We answer within 30 days and never charge for a reasonable request.

• European Union, United Kingdom and Switzerland – GDPR, UK GDPR and the Swiss FADP. Our legal bases are listed in section 5. Personalised advertising and analytics rely on your consent (section 8). You may complain to your local data protection authority (in the UK, the ICO).
• United States – California (CCPA/CPRA and CalOPPA) and other state privacy laws. Sharing your advertising ID and ad interactions with ad networks for personalised advertising may count as "selling" or "sharing" personal information under these laws. You can opt out by resetting or deleting your advertising ID, or turning off tracking on iOS (section 7), or by emailing us. We will not treat you differently for using your rights.
• Canada – PIPEDA and applicable provincial laws.
• Australia – the Privacy Act 1988 and the Australian Privacy Principles. You may complain to the OAIC.
• India – the Digital Personal Data Protection Act, 2023. You may raise a grievance with our Grievance Officer (section 1) and then with the Data Protection Board of India.

16. Changes to this policy

We may update this policy, for example when the game adds a feature. We will post the new version on this page and update the date at the top before the change takes effect. If the change is important, we will also tell you in the game.

17. Contact us

For questions, requests or complaints about privacy, email gamerchunkz@gmail.com with "Bus Simulator Kerala privacy" in the subject and your Game ID, or write to the address in section 1.

See also: Terms of Service and EULA.